Warranty

WE ARE HERE TO HELP

We’re dedicated in providing dependability and confidence. In the rare case something does go wrong we are here to help.

OUR STRAIGHT FORWARD POLICY

Major fault

• Replace or repair at the choice of buyer

Minor fault

• Replace or repair at the discretion of T'EYES Australia.

We must receive a failed item back to test before despatching a replacement. Warranty period of replacements continue the remaining time of original warranty.

Customers shall take all reasonable efforts to communicate with T'EYES in order to troubleshoot any problems related to T'EYES products, in order to solve any problems or conflicts.

Our warranty period varies per product and is detailed within each product page.

T'EYES Australia is not responsible for failures or damages due to negligence, abuse, collisions, incorrect installation, modification to product, tampering with seals or incorrect wiring.

When warranty is voided:

• Goods are tampered with, disassembled, installed incorrectly or used incorrectly.
• Damage exceeding normal wear and tear

LIABILITY

T'EYES Australia shall not be liable for indirect, special exemplary, consequential or incidental damages arising from any failures, defects or mis-used goods including death, property damage, or personal injury.

T'EYES Australia shall not be liable for installation and or removal costs during troubleshooting or exchanging goods. Warranty covers the product only, any associated costs related to installation will not be covered by T'EYES Australia.

T'EYES Australia shall not be liable for any costs incurred during packaging and handling returns, exchanges or replacements. Any warranty is not transferable unless authorised by us.